A couple months ago I was a guest on the 2Questions Youtube channel. The host, Susan Baroncini-Moe makes the video interview fun by asking only two questions to learn as much as possible about her Guests and their expertise. Click here to listen to the episode! Here’s the 2 Questions Susan asked me in the... Read More
Getting a salesperson to hand a client over after they’ve interacted is quite likely the most difficult thing a DoS will ever do, but it may be the most impactful thing for the team. Think about it. Once a sales person interacts with a client, they “own” them, right? From the first needs assessment, the... Read More